To measure or not to measure, that is the question.

August 31st, 2010 | 02:47pm UTC
It today's tough economic climate, decisions to move forward with organizational improvement projects are appropriately under more scrutiny than ever. This is why I read with raised eyebrow a recent article on measuring improvement projects. The article challenges the mantra 'If you can't measure it, you can't manage it" and suggests that that it takes courage to raise questions and not have ans....READ MORE

Is it the people or the process?

August 24th, 2010 | 05:51pm UTC
I in a recent meeting with about 15 local small business CEOs I was struck by a discussion about one firm's growth struggles. While 2010 will be the first profitable year in the firm's 7 year history, the CEO is convinced that her back office staff are holding the firm back from growing profitably. "We should be able to double our sales with the same amount of staff but instead we are slowing do....READ MORE

Task Force Learning: An Untapped Opportunity

August 16th, 2010 | 01:01pm UTC
In a recent conference call with a client leadership team I was asked, "how can a busy organization like ours execute an Impact Project" (a project that develops the leadership capacity of the team while achieving a tangible business result)? This is a very reasonable question that I have heard many times and, as I related to this executive, the choice is quite simple. If the project is not<....READ MORE

What’s the purpose?

August 10th, 2010 | 02:10pm UTC
While it might appear to be a basic and simple component of any management team, the purpose of the team isn't always clear. The arrival of new and the departure of old members, shifts in strategic priorities, organizational restructurings and many other events can have a dramatic impact on the purpose of a management team.  Yet we find time and time again that managers often fail to step back a....READ MORE

Values At Work

August 5th, 2010 | 02:27pm UTC
I wanted to pass on this short excerpt from Stan Slap's new book. I have had the honor and privilege of having dinner with Stan during a recent visit to San Francisco. Stan said to me, "If I can ever do anything to be of help, let me know". I thanked him and told him I knew how busy he was and also that the release of his book would make him even busier, so I realized he may not have the time to h....READ MORE

The Importance of Emergent Leadership

June 18th, 2010 | 07:51am UTC
The company has announced a necessary re-organization. Confusion seems to be the order of the day. All at once it seems that no one knows exactly what tomorrow will bring. The level of uncertainty is unprecedented. What is it that one person can do at a time like this? Can one person really make a difference? Can one person truly have an impact on the organizations when there appears to be s....READ MORE

Rising

April 12th, 2010 | 12:03pm UTC
My favorite holiday is Easter. The message of rising seems to be one that almost every person understands in his/her own personal and powerful way. Whether it is a simple “I was so embarrassed, I thought I would die!” or a much more serious, “We just heard the prognosis, and it isn’t good”, the experience of death and dying is universal, and let’s face it, it scares the hell out of us.....READ MORE

It’s time to recognize…

March 15th, 2010 | 10:39am UTC
Let’s look at two definitions:

Autonomy- The capacity to make an informed, uncoerced decision.

Empowerment- The granting of power to another individual

See a difference? It’s subtle, but it can make a tremendous difference in our understanding and practice of leadership. If I believe, ....READ MORE

The Speed of Grace

February 9th, 2010 | 02:58pm UTC
If I could send an e-mail to every person working in Corporate America and ask one question, it would be “What do you find meaningful in your work?” At Relationship Impact we often say: Aspiration produces Dreams. Perspiration produces meaning. Ask any happily married couple who is celebrating their 25th wedding anniversary to share the secret of their happiness and you will be guarante....READ MORE

Relationship Impact

January 13th, 2010 | 01:30am UTC
Often times, people will ask me why we named the company Relationship Impact. It is a good question and I am always thankful for the chance to discuss it. There is often an emphasis on relationship related training and development due to the assumed link between effective communication and strong relationships. I can understand the rationale, and I believe that the link between effective commun....READ MORE